EXCHANGE & RETURNS

✔ 7-Day Easy ‘No Questions’ Returns & Exchanges
✔ Size & Style Exchanges Allowed
✔ Self-Ship Free | Pickup by Zori*
✔ Credit Notes = Lifetime Validity

How It Works (3 Simple Steps)

🔁 Initiate within 7 days
From the delivery date, request a return or exchange within 7 days.

📦 Send it back
• Self-ship & share tracking ID (Tracking details need to be shared within the return window)
• Or *request pickup @ ₹290

✅ Quality Check → Exchange / Credit Note
Processed after product passes quality check.

Exchanges

📏 Size exchanges allowed (subject to stock)
👡 Style exchanges allowed (subject to stock)
💳 Multiple exchanges allowed within 7 days window of the most recent delivery

Price difference applies if you select a higher-value product.

⭐ Credit Note (Recommended)

Get full value of product value
Lifetime validity
Can be used across multiple purchases
Can be clubbed with any offer
Non-redeemable for cash

# Shipping, COD & return charges are non-refundable. Pickup charges cover reverse logistics and handling costs

Important Conditions

Product must be unused & unworn
Original packaging & tags required
Quality check is mandatory

Quality check decisions are final and based on internal inspection standards.

Not Eligible for Return

Customised products
Clearance / Sale items / Slashed Priced Items / Special Prices
Stockings or any other body wear
Any other article where the same is mentioned on the product page

Fair Usage

Excessive or suspicious return activity may lead to request rejection to ensure fairness for all customers.

💬 Need Help?

Contact our support team with your order ID — we’re happy to assist.
Email us at support@zoriworld.com

INTERNATIONAL EXCHANGES AND RETURNS

Unfortunately, we currently do not offer any exchanges or returns for international orders. Please check our size guide and product description thoroughly before placing an order. If you have any queries related to any product please contact us at support@zoriworld.com before making a purchase.